zipo Casino & Sportsbook Data Care

This page describes what we collect when you use zipo and how we keep that data protected. We at zipo collect personal information—your name, email, phone number, national ID, and payment details—to verify your identity, process your transactions, and comply with local regulations. We store all data securely using standard encryption protocols and never share your information with third parties except as required by law or to process your transactions through certified payment intermediaries.

Our zipo platform operates across Indonesia, serving users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Your data may be processed on servers located outside your jurisdiction, but we apply the same security standards regardless of server location. We are transparent about how we use your information and give you control over your account and data.

This privacy policy explains what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions about your data or how we handle it, contact our support team through your zipo account dashboard.

What Data We Collect on zipo

We at zipo collect different types of information depending on how you use our platform. When you create an account, we collect your email address and password. When you complete identity verification, we collect your full name, date of birth, national ID number, and photos of your ID and a selfie. When you deposit or withdraw funds, we collect payment method details and transaction records.

Our zipo platform also collects usage data—which games you view, which markets you engage with, how long you stay on the platform, and which features you use. We use this information to improve our service, detect fraud, and comply with anti-money-laundering regulations. We do not sell this data to third parties.

How We Use Your Data on zipo

We at zipo use your data for specific, legitimate purposes. We use your account information to authenticate your login, manage your account, and send you important notifications about your account status or security. We use your identity verification data to comply with anti-money-laundering regulations and prevent fraud. We use your payment information to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.

Our zipo platform uses usage data to improve our service—understanding which games are popular, which markets need better odds displays, and which features users rely on most. We also use this data to detect suspicious activity and prevent fraud. We do not use your data for marketing purposes without your explicit consent.

Your data on zipo: We never sell your personal information to third parties. We share data only with payment processors (to complete your transactions), legal authorities (if required by law), and our own service providers (who are bound by confidentiality agreements).

Data Storage and Security on zipo

We at zipo store your data on secure servers protected by standard encryption protocols. Your account credentials, ID documents, and payment details are stored separately and encrypted. We use firewalls, intrusion detection, and regular security audits to protect against unauthorized access.

Our zipo servers may be located outside your jurisdiction, but we apply the same security standards regardless of location. We retain your data for as long as your account is active, plus a retention period required by law (typically three to seven years for financial records). If you close your account, we delete your personal data within thirty days, except where we are required by law to retain it longer.

We recommend enabling two-factor authentication on your zipo account for additional security. If you suspect unauthorized access, reset your password immediately and contact our support team through your account dashboard.

Third-Party Processors and Data Sharing on zipo

We at zipo work with third-party service providers to operate our platform. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our identity verification provider checks your ID documents against government records.

All third-party processors are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing their service to zipo. We do not share your data with marketing companies, data brokers, or any other third parties without your explicit consent.

We may disclose your data if required by law—for example, if a court orders us to provide information, or if we detect illegal activity on your account. We will notify you of any legal request unless we are prohibited by law from doing so.

Your Rights and Data Control on zipo

We at zipo give you control over your data. You can access your account information, update your email or phone number, and review your transaction history at any time through your zipo dashboard. You can request a copy of all data we hold about you by contacting our support team.

You can request that we delete your account and associated data. We will process your deletion request within thirty days, except where we are required by law to retain your data longer. You can also request that we correct any inaccurate information in your account.

If you have concerns about how we handle your data, you can contact our support team through your zipo account dashboard or submit a formal complaint to the data protection authority in your jurisdiction.

Cookies and Tracking on zipo

Our zipo platform uses cookies to remember your login status, store your preferences, and track your session. These cookies are necessary for the platform to function. We also use analytics cookies to understand how users interact with zipo—which pages are visited most, how long users stay, and which features are used most frequently.

You can disable cookies in your browser settings, but this may affect your ability to use zipo. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside zipo.

Updates to Our Privacy Policy on zipo

We at zipo may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through your zipo account dashboard. Your continued use of zipo after notification constitutes acceptance of the updated policy.

Contact Us About Your Data on zipo

If you have questions about how we collect, use, or protect your data on zipo, contact our support team through your account dashboard. We are available during standard business hours and extended hours during major events like Liga 1 and Piala Indonesia tournaments, as well as during holiday periods like Idul Fitri and Idul Adha.

We take data privacy seriously and are committed to protecting your information. Our zipo platform operates under the principle that your data is yours, and we are custodians of it only for the purpose of providing our service. We never sell your data, and we share it only with trusted partners who are bound by confidentiality agreements.

If you believe we have mishandled your data or violated this privacy policy, you can file a complaint with the data protection authority in your jurisdiction. We will cooperate fully with any investigation and take corrective action if necessary.

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